On April 24, 2024, the Federal Register published the Department of Justice’s final rule updating its regulations for Title II of the Americans with Disabilities Act (ADA). This ruling outlines specific accessibility requirements for web and mobile content. The rule also dictates that any content developed by 3rd party vendors on government websites and mobile apps must adhere to the accessibility requirements. Determining if a 3rd party vendor’s content is accessible can be daunting, but this article will help you through the process.
What is the 3rd party content we might post?
Some examples of 3rd party content that needs to be accessible include:
- Systems you buy to use on your website or app: scheduling tools, calendars, payment, and reservation systems.
- Contractor or vendor-posted content: a website or app developed and maintained for you.
- Tools and platforms that facilitate 3rd parties to post on your site or app: message boards.
Working with inaccessibility: 3rd party vendors
In the past, many web designers and developers believed that digital accessibility was the website owner’s responsibility. This attitude is changing. Many creative agencies and independent developers understand that because their clients are held to legal accessibility requirements, accessible products are good business. A growing number of creative firms and consultants develop expertise in digital accessibility, and their businesses flourish because of it.
For both vendors and website owners, it’s essential to gain a working grasp of the Web Content Accessibility Guidelines (WCAG) 2.1 AA. This will help government website owners purchase and create digital properties that are fully accessible to people with disabilities. Here are some steps that we recommend:
- Educate your team on digital accessibility. If you need help, check out WeCo’s free accessibility resources and our e-learning platform, WeCoLearning.
- Set vendor standards that you understand and can measure.
- Vote with your wallet. Support vendors that provide accessible content and services.
Already made the purchase or started the relationship? If you can, provide the vendor with accessibility training or resources. The government provides training, the vendor provides the time, you both win.
Learn more about the ADA Web Rules
- Take a look at our previous blog post, DOJ Announces New Web and Mobile Accessibility Rules.
- Check out WeCo’s recent webinar, ADA Website Accessibility Requirements for Governments (Part 1).
Contact us to learn how WeCo can help make your website, mobile app, or software accessible to people with disabilities.